📸 Rocket Now Photo Guidelines

📖 Introduction

Photos are the most important part of your store profile. Good photos catch the customer's eye and lead to orders. Please follow these rules to increase your sales.

⚠️ Before You Upload

1. Show the Real Food: Photos must match the food you actually deliver.
2. Review Process: We review all photos. If they don't meet our standards, they will be rejected.

1. Store Cover Image (Main Photo)

This is your store's "signboard" and the first thing customers see.

1. Quantity: 1 to 5 photos (We recommend more than 2 or 3).
2. Recommendation: Show a variety of dishes to make customers hungry.
3. Best Angles:

• Show multiple menu items together.
• Use 45-degree angles or top-down shots.

Size: Landscape (Horizontal) [1280px × 960px, under 15MB]

2. Menu Photos (Item Details)

These photos show customers exactly what they are buying.

1. Quantity: 1 to 5 photos per item(We recommend more than 2 or 3 per menu).
2. Recommendation: Upload photos from different angles to show details clearly.
3. Best Composition:
   • Keep the whole dish in the frame. Do not cut off the plate or bowl.
   • Tip: Leave some empty space around the food.

Size: Landscape (Horizontal) [1280px × 960px, under 15MB]

🚫 Rejected Photos (NG List)

Photos with the following issues will not be approved.

❌ Text and Editing

• Text: No text, prices, menu names, or phone numbers in the photo.
• Editing: No stickers, frames, watermarks, or collages.

[Photo with text]

❌ Bad Quality or Composition

• Blurry/Low Quality: Photos that are dark, pixelated, or out of focus.
• Too Close/Distorted: Zoomed in too much (cannot see the whole dish) or stretched images.
• Cut Off: The plate or food is cut off by the edge of the photo.
  • Note: Don't fill the whole screen. Leave some margin.

[Blurry or low-quality photo]

[Zoomed in too much (dish is cut off)]

❌ Inappropriate Content

• Messy Backgrounds: No hands, kitchen tools, dirty tables, or tissues visible.
• Alcohol: No photos focusing only on alcohol (unless allowed by policy).
• Misleading: The photo looks completely different from the actual food.

[Photo with unwanted objects (hands, clutter, etc.)]

[Photo focusing on alcohol]

❌ Copyright Rules

• Stolen Photos: Do not use photos from the internet, blogs, or other stores.
• Characters/Brands: No toys, figures, or famous logos in the background.

[Unauthorized photo from the internet or other stores]

 

ℹ️ Note: We may reject photos for other reasons based on company policy or local laws.

✅Final thoughts

Clear, high-quality photos build trust and get more orders. Please use this guide to update your photos.

If you have questions, please contact our Support Center.

Rocket Now Manager LINE Account for stores

@rocketnowstore

 

📞Rocket now Support Center

 0120-555-452