🚀Welcome to Rocket Now! Thank you for joining us. This document guides you through the tablet setup process in 4 simple steps.
Step 1.🎁Check Package Contents
Check the included items and prepare to set up the tablet.
Step 2. 🔌Turn on the Tablet
Locate the buttons and turn on the tablet power.
Power On •Press and hold the power button for 3 seconds until the screen lights up.
Force Restart (In case of malfunction) •Press and hold the Volume Down button (-) and the Power button simultaneously until the screen turns off (approx. 10 seconds).
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Step 3. 🌐Configure Network Settings
Connect to the network according to your tablet's connection type (Wi-Fi or LTE).
Return to Home Screen •Shortly after turning on the power, the Rocket Now app will launch. •Once the app launches, swipe from the left edge of the screen to the right to return to the Home screen. •Tap the Settings app on the left (among the two settings apps) and configure the network according to your tablet model. |
Network Setup by Tablet Connection Type
| Wi-Fi Model | LTE Model |
| •Tap "Wi-Fi," select your store's Wi-Fi network, enter the password, and connect. | •Go to "Mobile Network." •Open "Carrier Services" and confirm that "KDDI" is selected in the mobile network settings. |
Step 4. 🔏Log in to the Rocket Now Manager App
Log in using the credentials found on the login sticker to prepare for service start.
Login to Rocket Now Manager •Enter the Login ID / PW written on the login sticker and log in. | |
✅ Login Successful•Upon successful login, a screen similar to the image on the left will appear. •Note: Please keep the screen turned on (Always On) while using the device. |
🚀Important Notes on Tablet Usage
•This tablet comes installed with the dedicated "Rocket Now Manager" app for receiving and managing orders.
•This tablet is loaned by Rocket Now and cannot be used for purposes other than the "Rocket Now Manager" app.
🚨 Preventing Missed Orders
•[Power & Battery] Keep the charger connected and do not turn off the power during order acceptance hours. If the battery runs out or the tablet enters sleep mode (screen turns off), you may be unable to receive new orders and could miss them.
•[Placement] Place the tablet in a location easily visible to kitchen and floor staff to prevent overlooking order notifications.
🔄Tablet Operation
•We recommend using the tablet in landscape mode (horizontally) combined with the included stand.
•If you need to change the tablet orientation, swipe up from the bottom of the screen to return to the Home screen first, then rotate the tablet and restart the app.
📞Contact Information for Tablet Support
Please contact us via our LINE account or the Rocket Now Store Support Center.
Rocket Now Store Support Center 0120-555-452 |